Mr. Angry & P.A. here to briefly vent frustration at our poor postal service, 'Royal Mail' (a shame to complain because about 80% of the time, RM's on point!). Couple of many recent incidents:- Today, X-Files DVD 1 & Vol.2 sent to Oxfordshire RECORDED/SIGNED FOR, arrived ripped open and left on the doorstep; cheers! Then, September 12, we sent a £58 item to Canada, paying an extra £8.66 to ensure delivery via 'Signed For International'. The 'Signed For' bit on the web site assured us we'd have peace of mind with delivery etc.

The Canadian recipient informed us that the item never arrived after about 4 weeks. Mr. Angry's P.A. filled out a 'Damaged, delayed or lost UK & International' form, sent several e-mails, spoke to various Royal Mail personnel, in short further time & money spent trying to resolve this.

Today, just after 8 weeks of the item being sent, Mr. Angry & P.A. received one of those cards from Royal Mail, "Unfortunately, we can't deliver your item because there's an £8.21 fee to pay". We assume this is the missing £58 item sent back mid-September.

Royal Mail's web site slogan reads, "With us it's personal". Mr. Angry & P.A. could be personal about Royal Mail staff we've been dealing with, by naming & shaming, but we don't like to do that because people can lose their jobs etc. so we won't be personal, instead we'll vent our frustration as we said we would by writing this and now we're going to throw darts at our Royal Mail teddy bear.

Thank you & g bless!!!